Eastern Net - Technical Support

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Welcome to Eastern Net Support Center. Our technical support department is open Monday through Saturday from 8:30 A.M. to 6:00 P.M. One of our representatives will be happy to help answer any questions you may have. When contacting our Technical Support Staff, please have available the following information:

Your computer turned on

Your username and your password

What type of operating system and version you have (Windows, Macintosh, etc.)

The complete Error message given by the computer if any

Be sure to check our System Status page for the latest news about Eastern Net's network as well as the rest of the Internet.

Technical Support Phone: (787) 285-1647

Technical Support from 8:30am to 6:00pm Monday to Saturday

Tech Support - (support@east-net.net)
If you are experiencing problems using any of Eastern Net services or if you are experiencing connection problems.

Customer Service - (help@east-net.net)
If you need to contact Eastern Net or are looking for any of our phone numbers, current prices and policies.

Account Management - (sales@east-net.net)
If you need to request a new mailbox, more web space or need help changing your password.

Web Help Desk - (web@east-net.net)
Do you design web pages? Have you ever wanted to? Eastern Net's Web Help Desk will answer your web design questions with specific answers. Our Help Desk will tell you how to use counters, forms and the exclusive CGI.

East-net accelerator - If you need help configuring your East-net accelerator with Eastern Net, you can find it here.
Configurations & Setups - If you need help configuring your Internet connection to Eastern Net or need help configuring your e-mail client, you can find it here.
Software Directory - If you're looking for todays best Internet utilities for your Windows or Macintosh computer, visit Eastern Net's Software Directory. We have a complete archive of web browsers, news readers, security software, telnet clients, plus links to the latest and most popular free products on the net.
Change or Unsubscribe your Internet Account - Complete and print this form and send it via fax to (787) 285-1621